Staying Connected IT Support

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Digital exclusion is the inability to access or use online products or services and in 2018, 5.3 million adults in the UK (10% of the UK population) were non-internet users.

The pandemic has reduced this figure as more people use the internet to access services and keep in touch with friends and family, but more than a million homes (6% of the UK population) remain offline.

To tackle this issue, the ‘Staying Connected’ Digital Inclusion project aims to tackle the struggles related to digital exclusion and participation.

Funded by Herts and West Essex Integrated Care Board, the project addresses four key areas:

  • Access to equipment
  • Access to connectivity
  • Fear of using equipment
  • Skills in using the equipment

How the Staying Connected Project Works

The Staying Connected project has three elements:

  • Donating Equipment – have you got a laptop or tablet that you no longer use?  Please donate it to us and we will securely wipe it
  • Becoming a Digital Champion – can you spend a few hours each month to helping someone get to grips with their new piece of equipment?
  • Referring Beneficiaries – if you know someone who needs equipment and their health is being impacted by being digitally excluded then email to ask for a referral form.

Additional Support in the Dacorum Area

There are a range of organisations in the local area that run training sessions on digital skills. See Training & Development to find out more.